Information about a doctor appointment

Our patient forms are available for your convenience, to print out, fill in and bring with you to your appointment:

Patient Forms
obstetrics

Obstetrics & Gynecology

Our physicians specialize in Obstetrics and Gynecology, which enables them to care for the female patient from the time before her first menstrual cycle, through the childbearing years and then through menopause. This includes but is not limited to: performing Pap smears, infertility, providing prenatal care, delivery of your baby, management of contraceptive choices, tubal ligation, laparoscopic surgery, hysterectomy, hormone replacement therapy and urinary incontinence surgery. The physicians will also help with preventive medicine by recommending mammography and colonoscopy screening .

Insurance

You are required to present your insurance identification card at the time of your appointment. We will file a claim for your services if we are contracted with your health insurance plan. Please verify in advance that the physician you have chosen to see is contracted with your plan. Any co-payment, co-insurance, and/or deductible is due at the time of service. Please be prepared to pay this amount. A co-payment is normally a fixed dollar amount per office visit, identified on your insurance card. Co-insurance is the percentage of the bill that is the patient’s responsibility. A deductible is a fixed dollar amount that must be paid before the insurance will begin to pay. Again, if you do not have your current insurance identification card or other acceptable proof of insurance, your visit will be considered private pay and you will be responsible for full payment at the time of service.

pregnancy

OB Patients

At the time of your pre-natal nurse visit, you will meet with a Patient Representative who will review our OB fees and prepare a payment plan based on the maternity benefits provided by your plan. You are required to present your insurance identification card at the time of this visit. If you do not have insurance, or your plan does not include maternity benefits, a deposit will be required. In all cases, payment of patient portion is due in full by the beginning of the 7th month of pregnancy.

Payment & Fees

Payment for your care is due at the time provided. The only exception to this policy is if we are contracted with your health insurance plan (see insurance below). The fee for an office visit will range from $60.00 to $200.00. If you have a pap smear, lab work or other services, there will be additional charges. Cash, Check, MasterCard, Visa and Discover are acceptable payment methods.

Telephone Calls

Please call during regular office hours for office appointments, prescription refills, and insurance or medical problems. If you need to speak with a nurse or physician you will be asked to leave your name and number, and someone will return your call. If it is after office hours, call the office number to obtain the after-hours physician contact instructions.

wellness benefits at creekside center for women

Wellness Benefits

A wellness, annual or preventative exam is defined as a visit without complaints. If you have insurance, our office will file your claim to reflect this. Should your visit include a problem that requires treatment, you may also be charged an additional office visit for the problem addressed, along with another office visit for the preventative visit. Please be familiar with your insurance benefits before seeing the doctor. Our office will not change a diagnosis after the claim has been filed. If you have any questions, please feel free to talk with our insurance department or your physician.

prescriptions

Prescriptions

If medication is prescribed at your appointment, you will be given a written prescription that can be filled at your local pharmacy. If you need a refill before your next appointment, please call the office during regular business hours, two days in advance of needing the medication. This allows the doctor time to review your chart and make a decision. If your refill request is not approved, you will be called and an appointment can be scheduled at that time to see the doctor. Prescriptions will not be re-filled after office hours or on weekends.

Appointments

Most appointments are scheduled in advance. The time allotted is dependent upon the nature of the visit: whether it is an initial, routine or follow-up exam or if there will be an ultrasound or other procedure performed. If you must reschedule your appointment, we ask that you notify our office 24 hours in advance. We reserve the right to charge patients who fail to show for appointments without this advance notification. We want to be able to schedule all patients that need care as soon as possible.

Referral

If your insurance plan requires a referral, it is your responsibility to request the referral from your primary care physician to be sent to our office. Failure to obtain a referral when required can result in reduced benefits or non-payment by your insurance company, making you responsible for full payment of the visit.

Patient Portal

We have added a patient portal to our website. When you register and sign-in to this portal you will be able to request appointments, request refills on prescriptions, submit billing questions and complete patient paperwork. We will be adding a bill payment option in the near future.

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Ask a Physician a Question

New to our website, we offer a link to HealthTap, a site that some of our physicians participate in through the answering of simple OB/GYN questions. Click on the link above to view some of these responses and ask your questions.